Refund policy
Return & Refund Policy
Thank you for shopping with Born Sinners. We want you to be satisfied with your purchase. If you need to make a return, please review the guidelines below.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
- Unworn and unused
- In the original condition
- Free of stains, odors, damage, or signs of wear
- Returned with all original tags and packaging (if applicable)
Items that do not meet these requirements may not be accepted.
Exchanges
If you need a different size or item, please contact us within 30 days of delivery. Exchanges are subject to product availability.
Refunds
Once your return is received and inspected, we will notify you if your refund has been approved. If approved, your refund will be processed back to your original payment method.
Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Order Cancellations
Orders can only be canceled within 15 minutes of placing your order. After this time, your order may begin processing and cannot be canceled or changed.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue so we can help resolve the problem.
Final Sale Items
Certain items may be marked as final sale and are not eligible for returns or exchanges.
If you have any questions about your order or our return process, please contact us and we will be happy to assist.